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Frequently Asked Questions

Below, you will find some answers to some commonly asked questions that we receive. If you have additional questions that are not answered here, feel free to use the contact form at the bottom of the page.

  • Can I wash my costume?
    If you have a clean suit, yes. Remove pom poms before placing in the washer. Use a gentle cycle with cool or cold water. Tumble dry on low or hang dry. For any distressed and/or bloody suits, its best to spot clean and use a fabric freshener.
  • What is your return policy?
    All sales are final! If you have any questions or concerns, please contact us before you purchase. We will be more than happy to help make sure you are confident with your purchase.
  • Why should I buy from you than other costume companies?
    Here at Scare Co Creations, we personally create our creations. We only use high quality fabrics and reinforce all our seams with double stitching and serge edges for long lasting wear and tear. Our suits won't need to be replaced frequently like others. We also can cater to any height or size you may need. Plus our costumes stand out from the standard designs. We aren't afraid of unique and bold prints and designs.
  • Do you offer custom sizes and/or color combos and designs?
    Yes we do! We make everything ourselves so we have the ability to customize our costumes for any height and size. Along with any color combo or designs. Shoot us a message to discuss any customization and refer to sizing chart below to help us get you a great fit.
  • What's the typical turnaround for a custom order?
    For embroidery work- 2 to 4 weeks. For costumes, it depends on the time of year. We have a high and low season. High season would be the weeks leading up to the TransWorld's Halloween & Haunt Show through August. 8-12 weeks. Low season would be between Halloween and before the weeks leading up to TransWorld. 6-8 weeks.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.


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